Adobe Bridge Output module error

If you've updated Bridge to 6.2 on the Mac and are running Yosemite then you might receive the "I/O Error" when attempting to create a PDF.

If so, you will need to update your AOM (Adobe Output Module). You can find the necessary download link and instructions on Adobe's website or you can cut-and-past the url:

https://helpx.adobe.com/bridge/kb/install-output-module-bridge-cc.html

And voila!

Be well.

Bridge encounters a problem reading the cache -- solution - 1/28/2016

OK, so a fresh install of the program did NOT help. The problem with Bridge was beginning to appear systemic. It was occurring whether connected to the network through VPN, to an external hard drive on my desk or when trying to access a folder on my PC desktop.

Well, after some online research I think I might have found the solution: restore the program's factory settings. That is, reset the Preferences and purge the thumbnail cache.

According to Adobe you launch Bridge and IMMEDIATELY hold down the Command+Option+Shift (PC: Control+Alt+Shift) keys. A small dialogue box will appear:

Check the two boxes as shown and voila! You should be all set. A word of caution, though. This will, of course reset all your Preferences so you will have to tweak Bridge . and you'll have to reindex your image library, too. The word online is that this might happen with some frequency. We'll see.

Bridge encounters a problem reading the cache

OK, so right off I want to emphasize that this is a BIG and I mean very big PROBLEM. Aside from Bridge's painfully slow search feature - however robust it might -- the potential for a corrupt cache is very real, particularly for the archivist who is a heavy Bridge user.

You launch Bridge and when normally the program opens and stabilizes you see it stall out as it "builds criteria" even though you've selected nothing. That means its trying to access the cache of the interface itself and having a damn hard time doing it.

Then you get the dreaded message: "Bridge encountered a problem reading the cache. Please purge the central cache."

Oh no.

That means all the indexing you've done has to be trashed and you need to start all over again. Which also means that you are unable to search your image library in the process. That's not good.

Well, this has happened to me a number of times over the years and it's never pretty. While you can't prevent this from happening you can anticipate that it will and work around it.

How?

Always have the image library indexed on at least two machines. That's what I do and if you're using Bridge to manage an image library you should, too.

Adobe Bridge slows to a crawl when working on a network via VPN

If you’ve ever tried to use Adobe Bridge over VPN (virtual private network) you might have found yourself tearing your hair out as you wait and wait and wait for folders to open, thumbnails to load (don’t even think previews) and metadata to pop up.

Well that’s exactly what has happened to me recently when I found myself managing our university image library remotely.: Upload and download speeds were dramatically and drastically reduced as well. Not surprisingly, though, once all the folders were indexed the first time, search results seemed accurate and fairly quick in return, which should be expected since the metadata is stored on the computer.

After conferring with the network folks in our IT department, I now believe that Adobe Bridge does not work well with VPN, at least not with Junos’s Pulse (Juniper Networks). I can’t confirm this, of course, but that seems to be a good guess for the moment. Has anyone else had this problem? A quick Google of the issue turned up little recent discussion so maybe I’m out here pretty much alone.

Does anyone have insight here?

"The network path is not found"

If you're using an external source, be it a drive or a network, to access your image library. you might see this annoying error message when re-indexing a folder:

The [drive/network] is not accessible. The network path is not found."

Try this to resolve it: Test the folder several times. If the error message continues, just select the folder, got to Tools>Cache?purge cache for [folder name] selection and voila!

Adobe Bridge - update on our image library

It's been several months since I've posted here, and frankly little has changed except for the size of our image library. The university has more than 205,000 photos representing some 1.75tb of space on our network. Twenty people can access the library, most on Macs. But several using Windows 7.

We've had no major failures or issues accessing the library, although I still continue to have the occasional error message when trying to modify the metadata on images. Usually it just affects one or two photos, though. I hav no hard science to back up this next claim but my PC seems to be more sluggish in accessing the library than my Mac. Go figure.

Anyway, search speed is always the key variable and typically it's going to be slower the more files you have and the more spread out the network (we also use a DFS to ease the burden on our infrastructure).

Still, I've seen no unusual anomalies in search results; they seem accurate across most machines.

So far, so good.

Bridge references acting oddly on my PC

I'm using Bridge CS5.1 (part of CS5.5), on a Windows 7 HP. Some weeks back I first began to notice that I had to reset my preferences every time I launched Bridge.

So, I tried tossing the Preferences file (using a google recommendation) but that didn't work.

Next, I had our IT department completely reinstall CS5.5, including Bridge, but that didn't see to work either. 

One other thing, perhaps unrelated, but my cache remained untouched. I thought that odd only because when we've reinstalled in the past, I had to completely reindex the library. That does not seem to be the issue with this latest reinstall.

Any thoughts?