If you’ve ever tried to use Adobe Bridge over VPN (virtual private network) you might have found yourself tearing your hair out as you wait and wait and wait for folders to open, thumbnails to load (don’t even think previews) and metadata to pop up.
Well that’s exactly what has happened to me recently when I found myself managing our university image library remotely.: Upload and download speeds were dramatically and drastically reduced as well. Not surprisingly, though, once all the folders were indexed the first time, search results seemed accurate and fairly quick in return, which should be expected since the metadata is stored on the computer.
After conferring with the network folks in our IT department, I now believe that Adobe Bridge does not work well with VPN, at least not with Junos’s Pulse (Juniper Networks). I can’t confirm this, of course, but that seems to be a good guess for the moment.
Has anyone else had this problem? A quick Google of the issue turned up little recent discussion so maybe I’m out here pretty much alone.
Does anyone have insight here?
Showing posts with label issue. Show all posts
Showing posts with label issue. Show all posts
Thursday, July 23, 2015
Friday, July 15, 2011
"Bridge encountered a problem. . . "
The moment we've all dreaded has arrived this morning. I turned on my computer, launched Bridge and straightaway saw this on my screen:
"Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation."
Before taking any action, however, I wanted to review my cache size: (User>Library>Cache>Adobe>BridgeCS4). I soon discovered that it consumed 44 gigabytes of space and contained slightly more than 364,000 items. Since the maximum number of items allowed is 500,000, that didn't seem too extreme. However, I did notice that there were more than 1200 cached folders in the 256 thumb folder but more than 1300 folders in the 1024 preview folder. (Even though the image library contains only a fraction of that number of folders, I use Bridge for moving files/folders around and prepping images for their eventual migration to the photo library.)
The difference between the two numbers seemed a bit odd since both folders should be the exact same size. I wonder if the cache crashed simply because of the number of folders of cached items.
Whatever the root cause, this event reminded me of the importance of tracking Bridge's cache size -- and it would probably be wise to occasionally run the Optimize Cache in Preferences as well:
Bridge>Preferences>Cache>Optimize Cache.
Have you experienced similar problems?
"Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation."
Before taking any action, however, I wanted to review my cache size: (User>Library>Cache>Adobe>BridgeCS4). I soon discovered that it consumed 44 gigabytes of space and contained slightly more than 364,000 items. Since the maximum number of items allowed is 500,000, that didn't seem too extreme. However, I did notice that there were more than 1200 cached folders in the 256 thumb folder but more than 1300 folders in the 1024 preview folder. (Even though the image library contains only a fraction of that number of folders, I use Bridge for moving files/folders around and prepping images for their eventual migration to the photo library.)
The difference between the two numbers seemed a bit odd since both folders should be the exact same size. I wonder if the cache crashed simply because of the number of folders of cached items.
Whatever the root cause, this event reminded me of the importance of tracking Bridge's cache size -- and it would probably be wise to occasionally run the Optimize Cache in Preferences as well:
Bridge>Preferences>Cache>Optimize Cache.
Have you experienced similar problems?
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