Thursday, July 23, 2015

Adobe Bridge slows to a crawl when working on a network via VPN

If you’ve ever tried to use Adobe Bridge over VPN (virtual private network) you might have found yourself tearing your hair out as you wait and wait and wait for folders to open, thumbnails to load (don’t even think previews) and metadata to pop up.

Well that’s exactly what has happened to me recently when I found myself managing our university image library remotely.: Upload and download speeds were dramatically and drastically reduced as well. Not surprisingly, though, once all the folders were indexed the first time, search results seemed accurate and fairly quick in return, which should be expected since the metadata is stored on the computer.

After conferring with the network folks in our IT department, I now believe that Adobe Bridge does not work well with VPN, at least not with Junos’s Pulse (Juniper Networks). I can’t confirm this, of course, but that seems to be a good guess for the moment. Has anyone else had this problem? A quick Google of the issue turned up little recent discussion so maybe I’m out here pretty much alone.

Does anyone have insight here?